Systems Analyst - ERP

Systems Analyst - ERP

LTR4844

LeverageTek is seeking a Systems Analyst – ERP for a 10 month contract for our Gatineau based client.

Responsibilities:

  • Work with and support/maintain a COTS ERP system including but not limited to application configuration, troubleshooting of complex incidents, development of new features through front end application and development of reports
  • Perform research, development and testing for solutions and resolutions regarding business application functionality
  • Analyze and revise existing system logic difficulties and documentation as necessary
  • Perform application patching and/or testing of patches implemented against business applications and servers
  • Build and support data queries and reports, triggers and events based on business and technical requirements
  • Ensure continued, uninterrupted service of applications through identifying and resolving incidents and problems in a client/server environment.
  • Document and maintain operational procedures to support control policies and processes
  • Troubleshoot and resolve issues
  • Provide third tier support for business applications, including periodic on-call support
  • Analyze and follow service calls through to resolution using the incident management tool
  • Perform debugging and validate the solutions found

Qualifications:

  • Must have experience with installing, maintaining and supporting IFS and ERP applications
  • Advanced knowledge of SQL language
  • Experience supporting applications running on Oracle database and/or SQL Server
  • Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications
  • Experience providing 3rd level business application support for requests, incidents and problems in a Windows environment
  • Experience in using software tools/utilities to manage support/service calls and problems (ITSM)
  • Good working knowledge of formal change management processes

Assets:

  • College Diploma in Management Information Systems (MIS), Computer Programming / Science
  • Bilingualism (French and English)

Security Clearance: N/A

Duration: 10 months

Language: English (French is an asset)