Bilingual IT Network Support

Bilingual IT Network Support

LTR4792

LeverageTek is actively seeking a bilingual IT Network Support resource for a 6 month contract role with their Ottawa based customer.

Responsibilities:

  • Provide network operations diagnostics and support
  • Record, track and escalate incidents using an internal tracking system
  • Provide support following the procedures of the IT/IM Network operations team

Qualifications:

  • 5 years’ experience in IT operations environment
  • Experience providing diagnostics and support for network operations
  • Experience using a ticketing system
  • Knowledge and familiarity with:
    • Microsoft Windows 2012
    • VMware ESXi5.5.0
    • HPE Aruba Wi-Fi
    • Zhone FttD
    • SiteCore CMS
  • Experience providing support for:
    • Networking - Cisco, VMware
    • Storage - 3Par
    • Network – SMTP, Watchguard, MS Exchange

Security Clearance: Enhanced Reliability

Duration: 6 months

Language: Bilingual – English & French (oral and written)